Introduction

Welcome to Alltruysm. Your privacy is important to us, and we are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your information when you use our website and services.

Who We Are

Alltruysm ("we," "us," or "our") is a vehicle finance provider based in the United Kingdom. We are a data controller under UK data protection law and are responsible for your personal data.

 

We are registered in England and Wales, Company Number: Alltruysm LTD - 15868977

We are registered with the UK Information Commissioner's Office (ICO) under registration number: Alltruysm LTD – ZB758166

 

For any questions or concerns about this privacy policy or your data, you can contact us:

• Email: info@alltruysm.co.uk

• Telephone: 07845273452

• Address: 17 Rosa Way, Blackburn, Lancashire, BB1 8AQ

What Data We Collect

We may collect and process the following types of personal data:

Personal Information:

• Name

• Date of birth

• Address and postcode

• Email address

• Telephone number

Financial Information:

• Employment status and income details

• Bank account information

• Credit history and financial standing

Technical Data:

• IP address

• Browser type and version

• Device information

• Cookies and other tracking technologies

Marketing and Communication Preferences:

• Preferences for receiving marketing materials

• Communication preferences

How We Collect Your Data

We collect your personal data in the following ways:

• Direct interactions: When you fill out application forms, request a quote, or contact us.

• Automated technologies: When you use our website, we collect technical data via cookies and similar technologies.

• Third parties: We may receive data from credit reference agencies, financial institutions, or marketing partners.

How We Use Your Data

We may use your personal data for the following purposes:

To Provide Our Services:

• Assess your eligibility for vehicle finance

• Process and manage your finance application

• Communicate with you about your application or account

Legal and Regulatory Compliance:

• Comply with anti-fraud and anti-money laundering regulations

• Meet legal obligations for credit checks and reporting

Marketing and Communication:

• Send promotional offers and updates (where consent has been provided)

• Respond to inquiries and customer feedback

Website Improvement:

• Monitor website usage and improve user experience

Legal Basis for Processing Your Data

Under UK data protection law, we rely on the following legal bases to process your data:

• Contractual necessity: To provide you with the services you request.

• Legal obligation: To comply with legal and regulatory requirements.

• Legitimate interests: For business operations, such as improving our services and ensuring website security.

• Consent: For marketing communications (where you have explicitly opted in).

Data Sharing

We may share your data with:

• Credit reference and fraud prevention agencies: To assess your creditworthiness and prevent fraud.

• Lenders and financial institutions: To arrange and manage your vehicle finance.

• Service providers: Such as IT and payment processing services.

• Regulators and legal authorities: Where required by law.

We do not sell or rent your personal data to third parties.

International Transfers

If we transfer your data outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your information in compliance with UK data protection laws.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting requirements. Generally, this will be:

• Application data: Retained for up to 6 years after the end of your agreement.

• Marketing data: Retained until you opt out or withdraw consent.

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to your personal data.

• Erasure: Request the deletion of your personal data in certain circumstances.

• Restriction: Request to restrict the processing of your data.

• Data portability: Receive your personal data in a structured, machine-readable format.

• Objection: Object to the processing of your data for direct marketing or legitimate interests.

• Withdraw consent: Withdraw your consent for marketing at any time.

To exercise your rights, please contact us using the details provided above.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we will notify you of any significant changes.

Complaints

If you have concerns about how we handle your data, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk

• Telephone: 0303 123 1113

Thank you for trusting Alltruysm with your personal data. We are committed to protecting your privacy and providing a secure service.